FREQUENTLY ASKED QUESTIONS
WHO DO YOU HELP?
Our services are available to anyone on the transgender spectrum. This includes those who identify as non-binary, bigender, agender, genderfluid, genderqueer, etc. Basically if you aren't cis you can use our services.
We also have a support gathering for parents, regardless of gender.
WHAT IS YOUR SERVICE AREA?
Grants and binders are available to those living in Canada, the United States, and Mexico. Online support gatherings and other resources are open to all locations.
HOW DO I GET A FREE BINDER?
Send a request using our online application. Please only do so if you have no other means of getting a binder. Supplies are limited and reserved for those most in need.
WHAT IS YOUR RETURN POLICY FOR STORE ITEMS?
Unfortunately, we cannot issue a refund or exchange for a different size. We can only replace damaged items or items that are a different size from the one you ordered.
WHAT DOES THE PACKAGING LOOK LIKE?
Our packages are plain gray or purple mailing bags. There is a return address WITHOUT our name.
WHAT IS UTAH TRANS PRIDE?
Utah Trans Pride is a transgender pride festival started by Genderbands in 2019. It's a trans-centered event that spotlights amazing, diverse gender community.
WHEN IS UTAH TRANS PRIDE?
Utah Trans Pride is held mid-August every year in Utah county, Utah.
I DON'T HAVE MUCH MONEY, HOW CAN I HELP THAT'S NOT FINANCIAL?
There are lots of ways you can help!
Volunteer - We are a primarily volunteer run organization and it takes a lot of work. There are some volunteer positions available that can be done remotely so you don't have to be local.
Like/Follow our social media pages
Like/Comment/Share our social media posts and information. We advertise through word of mouth so even liking a post helps a ton!